SELLING INSTRUCTIONS

ArtNeighbor (AN) provides a safe and efficient platform for selling yourArt & Collectibles. As a seller, you can list (and sell) any Art& Collectible item with a minimum price of $300 (items listed for under $300 will automatically go in the under $300 Marketplace). When selling any item for $2,000 or more, you agree to abide by ourseven-calendar day AN "Out on Approval" system, whereby buyers have theopportunity to inspect their purchases (using escrow) before payment isreleased. We believe this system will help our sellers completetransactions by removing the fear and apprehension associated withbuying expensive goods online. To protect buyers and sellers, AN has partnered with Safefunds.com, an online escrow service that enables safe transactions. Through our "Out on Approval" system Safefunds will collect money from buyers and act as escrow. A buyer must pay, in full, before a seller is instructed by AN to ship their item (this provides sellers with security and avoids unnecessary shipping and insurance costs). When using Safefunds, a buyer will almost always approve their purchase once it is delivered, unless grossly misrepresented by a seller.

ABOUT SAFEFUNDS:

Safefunds.com, LLC is an Indiana corporation established in 1999. Safefunds is a Money Service Business registered with the U.S. Treasury Department and the Indiana Secretary of State. Safefunds is the most secure way to make purchases and sell products on the web. Every transaction, at any price, is fully protected. Please visit www.safefunds.com for more information.

SAFEFUNDS TRANSACTIONS:

Only the buyer needs to open an account with Safefunds. Sellers should never open a Safefunds account to sell an item listed on Art Neighbor. This would constitute fee avoidance and could lead to suspension of privileges and/or account termination. AN will act on the behalf of sellers and all monies will come directly from Principle Art Group, LLC (the parent company of Art Neighbor.com).

After a buyer has agreed to purchase your item, they must deposit the total purchase amount into their Safefunds account. Once payment is made and secured by Safefunds, we will notify you that it is safe to ship your item. The AN seven-calendar day "Out on Approval" system applies to all items sold via Safefunds. After receiving an item, buyers have seven-calendar days to either: 1) approve purchase (and release funds) through their Safefunds account, or 2) deny purchase through their AN account. If no action is taken, then Safefunds will put the item into dispute. As per AN rules, a buyer is entitled to receive a full-refund provided they inform AN (deny purchase) of their intention to return a purchase within seven-calendar days of its delivery. All buyers and sellers must abide by all AN Rules and Policies. Safefunds has an excellent dispute resolution department, and will handle all disputes between buyers and sellers (see www.safefunds.com/terms.html) in conjunction with AN Rules and Policies.

Important Note: When selling an item through Safefunds, sellers agree to allow AN to act on their behalf. Safefunds collects money from buyers and distributes funds to AN after an item isdeemed sold. Sellers receive payment from AN on all sales made through Safefunds. AN acts as an intermediary between buyers and sellers to ensure safety and fairness. Transactions are subject to the Rules and Policies of Safefunds, in conjunction with all Art Neighbor Rules and Policies.

ITEM VERIFICATION SERVICE:

For the ultimate in protection, 'sellers' have the option of using the Safefunds "item verification"service on any transaction of $2,000 or more. This service protects the seller from sending an item to the buyer with return allowed (the AN"Out on Approval" system allows returns) and having the buyer keep the original item and substitute a replacement or "knockoff" imitation inreturn. When employing the "item verification" service, sellers will beinstructed by AN to deliver their item to Safefunds 'after' payment has been secured. Safefunds will then document the item and ship it to the buyer.

Sellers must pay an additional fee for using the 'item verification' service(see AN fees below), as well as additional shipping expenses. Sellers will not have the option of assigning a shipping fee to the buyer. Sellers are responsible for shipping their item to Safefunds, and for paying to have Safefunds ship their item to the buyer. In the case of a returned item, sellersare still responsible for paying the item verification fee (2% of thetotal purchase price) ) as well as all shipping expenses to have their item delivered and returned back to them ('buyers' are responsible for shipping returned items back to Safefunds, unless misrepresented).

*When listing with Art Neighbor you agree to abide by all our Rules and Policies  and Terms and Conditions.

ART NEIGHBOR FEES:

To list an item there are no membership or listing fees. In addition, AN does not charge commission on shipping and there are no additional service fees.

Direct Payment: Buyers pay sellers directly for all purchases under $2,000. For all items paid for directly, AN will bill sellers 5.0% ($5 minimum) of the net purchase price at the beginning of each calendar month.

Safefunds Escrow: Any item selling for $2,000 or more must be purchased through the Safefunds.com escrow service. When selling through Safefunds, sellers will receive the sales price of their item less 7.5% of the net selling price (includes all Safefunds and AN fees).

Safefunds Escrow "Item Verification:" Sellers have the option of using this service for any transaction of $2,000 or more. When selling through Safefunds 'item verification', sellers will receive the sales price of their item less: 1) 9.5% of the net purchase price (includes all Safefunds and AN fees, and 2) the cost of  having Safefunds ship their item to thebuyer.

Please note:All transactions will show up on credit cards as Art Neighbor (a wholly owned division of Principle Art Group, LLC), and sellers are paid via checks issued by Principle Art Group, LLC.

1. Registerwith Art Neighbor for free and gain full access to our vibrant community; buy, sell, get alerts, create your own gallery and watch lists, and much more. In order to deter fraudulent sellers from listing on AN, all sellers must register with a valid credit card and email address.

2. Login to your AN account and create a profile. Then, build your own online gallery and list items for sale in the Marketplace. Upon listing your first item inthe Marketplace, you will be prompted to register as a seller. You must provide a valid credit card and email address. 

PayPal: To list and/or sell items under $2,000, you must have a PayPal account (this allows you to accept credit card payments from sellers and pay AN fees). In addition, without a PayPal account, a buyer will not be able to offer you (through our 'Make an Offer' system) less than $2,000 for any item. Once approved as a seller you will get to choose what methods of payment you will accept from buyers.

Afterall necessary information is submitted your item can be posted forsale. Always give as much detailed information as possible when listing an item. Buyers are much more inclined to purchase items with detailed information. Also, be as accurate as possible in describing your item (i.e., condition, history, materials used, etc.). This will drastically lower the chances of an item being returned and improve your seller rating.

A complete list of all "Listing Rules and Policies" can be viewed on our Rules and Policies page.

Please note: If you have placed an item for sale and no longer intend to sell it, please remember  toremove it from the Marketplace immediately. Sellers who list items theydo not intend to sell (or that they do not possess) run the risk of getting negative feedback and/or losing the privilege to sell on AN. Sellers who list fraudulent items will be prosecuted to the full-extent of the law.

EXPENSIVE ITEMS: Ifyou are nervous about selling an expensive item and would like extra assistance on payment, delivery, tracking, etc., please email us (at sales@artneighbor.com) or call our customer service line. We will work with both buyers and sellers to consummate transactions.

3. Enter your shipping information. Before listing an item in the Marketplace you should first determine what it cost to ship(not applicable when using 'item verification'). You will be allowed tolist up to five different destinations, including shipping to your owncountry. We anticipate (and have already attracted) a worldwide audience for its Marketplace.

Sellers choosing to use the Safefunds "item verification"service will not have the option of assigning a shipping fee to thebuyer. Sellers are responsible for paying all shipping expenses when employing the 'item verification' service. After shipping an item to Safefunds to be documented, you must pay to have them make delivery to the buyer.  Safefunds will fully insure your item and include it in the cost of shipping. If you have your own insurance, please inform AN before shipping your item to Safefunds. In the case of returns, buyers pay the cost of shipping your item back to Safefunds and sellers pay for having their item returned from Safefunds.

4. You can monitor your listings by going to 'My Listed Items' located under the My Marketplace link on your dashboard .If you have an item listed for sale, be sure to check your email regularly. When a buyer is interested in purchasing your item, you will be notified by email. 

"Make an Offer" System: When a buyer makes an offer below your asking price, through our "Make an Offer" system, be sure to respond promptly. When making an offering (or counter-offering) to a seller you must honor the price for at least 24 hours,or until the buyer declines purchase (which ever comes first). Buyershave the right to cancel an offer at any time during the negotiationprocess. Once you and a buyer come agreeon price, the buyer must create a transaction within 24 hours or the transaction is void and you can begin accepting other offers. Potentialbuyers have the ability to ask sellers questions through our "Ask the Seller a Question" or mail system. Please try to respond to all questions promptly.

Remember, you must have a PayPal account to receive offers (and to sell items) below $2,000.

5. Once a buyer has agreed to purchase your item a transaction is created. Terms of payment differ depending on how your item is purchased. When getting paid directly, you should ship an item as soon as payment is collected. All items sold for $2,000 or more 'must' go through Safefunds and the AN "Out on Approval" system. After payment has been made (and collected) AN will inform you that it is safe to ship your item. We will alsoprovide you with the buyers shipping address. Sellers should ship items immediately after receiving notification. If you have a delay in shipping please notify the buyer (through the AN mail system) immediately.

6. Upon shipping an item, sellers must furnish ANwith a courier name and tracking number, which can be entered on the'items pending page' (located under the My Marketplace link of your dashboard ). This allows us to monitor your package (including when and if your item was received) andprovide buyers with delivery information. Sellers who fail to provide this information run the risk of their transaction being canceled. Sellers should package their items securely and professionally in order to minimize the chance of damage to their item (See SHIPPING TIPS)

As a rule, items should be shipped immediately, but no later than 'seven calendar days' after you collect payment (if being paid directly),or after you receive notification from us (if selling through Safefunds) that it is safe to ship. Sellers that fail to ship withinthe seven-calendar day period run the risk of their transaction beingcanceled. If you have a delay in shipping please inform the buyer immediately.

When selling through the Safefunds 'item verification' service, shipping to 'Safefunds' should be done immediately (remember Safefunds will still need to document your item and deliver it to the buyer), and no later than seven calendar days after receiving shipping instructions from AN. Sellers are responsible for reimbursing AN for all shipping and insurance expenses. Safefunds insures all items before shipping. If you have your own insurance please let us know before shipping an item. We will inform Safefunds not to take insurance for you.

"Fast delivery" will improve the feedback you receive from buyers and increase the chances of a successful sale. If you have a delay, be sure to contact your buyer and AN with details.

"Signature confirmation:" We strongly recommend getting signature confirmation upon delivery. This will help remove any discrepancies as to whether or not the buyerreceived your item. Buyers are responsible for shipping expensesassociated with returns, "unless" their item was grossly misrepresented. In such cases, return-shipping expense becomes theresponsibility of the seller.

"Insurance:" Sellers should insure all items prior to delivery, in case an item is lost, stolen, or damaged. Remember items do not change ownership until "after" you have received payment.

Important note: In order to verify the contents of a delivery, we highly recommended that sellers have an independent third party present when delivering very expensive items.

A complete list of all "Seller Rules and Policies" can be viewed on our Rules and Policies page.

RECEIVING PAYMENT:

When selling items for under $2,000, credit card payments come directly from buyers through PayPal. Sellers must have a PayPal account to receive credit card payments. If you choose to accept personal checks and money orders you must furnish your address to sellers in order to receive payment.

Sellers receive payment from Art Neighbor on all items sold through Safefunds. Sellers have the option of receiving payment from AN through PayPal (note that PayPal charges a fee) or by check. The PayPal option is not available on payments of $10,000 or more. We release funds (after payment has been collected and an item is deemed sold), according to the following schedule: All items sold before the 10^th of any month will have payment sent on or about the 15^th of that month, and items sold before the 25^th will be sent on or about the 30^th(except for February, which will either by the 28^th or the 29th). Any items sold on or after the 25^th will be paid on or about the 15^th of the following month. We will only release payments on the above dates. Please contact AN if you have not received appropriate notification regarding the sale of their item (sales@artneighbor.com).

Note:All transactions will show up on credit cards as Art Neighbor (a whollyowned division of Principle Art Group, LLC). Checks are issued and distributed by Principle Art Group, LLC.

PAYING FEES:

Atthe beginning of each month we will email you an itemized invoice fromthe previous month, detailing all transactions, payments, refunds, and fees due to AN. All fees are due upon receipt. Only items that sell below $2,000 require sellers to remit fees to AN (fess on sales of $2,000 or more are deducted from proceeds).

When selling items directly to buyers, AN fees can be paid via a credit card (through PayPal) or with a PayPal account. All fees are due upon receipt. You can pay manually at any time on our website. Payments are due by the 15^th of the month. Payments not received by the 15^thof each month are considered overdue. Accounts overdue for more than 30days will have their listing privileges suspended. Accounts stilloverdue after 60 days will have their accounts suspended. Please contact us at sales@artneighbor.com if you have any problems paying your bill.

When selling an item via Safefunds (and the AN "Out on Approval"system), all applicable commissions and fees are deducted from the selling price of an item before we release seller proceeds.

RETURNS:

When selling an item directly to a buyer (all sales under $2,000) you should always keep an open line of communication. If your buyer has a problem with their purchase, it is up to you to resolve it. Remember, your buyer is your customer and ensuring their satisfaction should be a top priority. It is a policy of AN that sellers must refund any buyer who does not receive their item as promised. Thisincludes any item that is grossly misrepresented or damaged. So, please show extra care in describing and shipping your items. While we will try to resolve issues between buyers and sellers, we cannot act as a mediator. Buyers are requestedto leave seller feedback for every transaction, and you want that feedback to be positive. Receiving negative feedback can limit your ability to make future sales. Please see our Dispute Rules and Policies for more information. 

Items sold via Safefunds allow buyers to return them for a full-refund, if not satisfied for any reason, 'provided' they inform AN of theirintention to do so within the seven-calendar day "Out on Approval" period. Buyers are responsible for shipping (and the cost) items back sellers, 'unless' a seller has grossly misrepresented an item or delivered it damaged. In such cases, return-shipping costs becomes the responsibility of the seller (a buyer must contact AN disputes at disputes@artneighbor.com and provide documentation that supports this claim). A buyer receives a full-refund (including prepaid shipping) after a seller confirms with AN that their item was returned. If there is damage to your item, or if it is not returned, please contact us and we will put the item into dispute. Safefunds will begin an investigation to determine the buyer's monetary liability (please visit www.safefunds.com for more information).

When selling an item via the Safefunds 'item verification' service, they will verify that a returned item is the same as the one they previously delivered, and in the same condition. After meeting these conditions, a buyer is refunded the total amount paid into their Safefunds account. Sellers are still responsible for paying the item verification fee (2% of the total purchase price) as well as all shipping (delivery to the buyer and back to them from Safefunds) and insurance fees. Sellers must reimburse AN for these fees before Safefunds will return their item. Payment can be made to AN via any major credit card. Safefunds will always insure an item before being shipped. If you have your own insurance and don't want Safefunds to purchase it, please contact AN 'before' shipping your item.

Important Note:It is an Art Neighbor policy that buyers return items within 15calendar days (of its receipt), to be eligible for a refund. If this condition is not met, the sale is deemed complete and the seller receives payment.

*We rely on every seller to act professionally and fairly, and to be respectful of others at all times.

ITEMS UNDER $300:

We have created a separate section for Art & Collectible's priced for less than $300. All items listed for under $300 will automatically be placed in the under $300 Marketplace. The same rules apply as those for items sold in the AN Marketplace for items under $2,000, except that the minimum commission for any sold item is $5. The commission is 5% or $5, whichever is greater. Before selling any item below $300 (or $2,000) a seller must have a PayPal account. The minimum listing and selling price is $20.

LEAVE FEEDBACK:

Leaving honest and accurate feedback is very important. It helps members by giving them an idea of what to expect when dealing with other members.It is also a good way for you to express your appreciation for their patronage and helps a buyer establish a reputation of trust. After your transaction is complete please go to the 'items sold' page listed under 'My Marketplace' in your dashboard and click on the link to leavefeedback.

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Memberswho fail to comply with Art Neighbor's Rules and Policies will be subject to review. Without limiting other remedies, Art Neighbor reserves the right to modify or discontinue services (or any part thereof) with or without notice, all accounts and usernames of anymember who does not comply with Art Neighbor Rules and Policies.Suspended or terminated members remain obligated to pay all unpaid fees. For more information please see our Terms of Use, FAQ's and Rules and Policies

Beware of Scams

• Beware of anyone offering to send you cashier's checks, as these are usually fraudulent.
• Beware of anyone offering you more for your item than you have it listed for.
• Bewareof anyone offering you large sums of money or deals. DO NOT provideanyone with your personal information, such as credit card, bank     account, or social security number.
• Beware of people offering to send you cashier's checks, as these are usually fraudulent
• Bewareof anyone trying to buy your item away from Art Neighbor. Buyers pay nocommission and, therefore, have nothing to gain by offering to pay youvia some other method.